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GENERAL

ECORTECH respects the privacy of individuals by treating all personal information as confidential and by handling it in accordance with the Privacy Act 1988 and the National Privacy Principles. During the course of its activities, ECORTECH will collect, use and disclose personal information from:
Visitors to and users of the ECORTECH website, including any user forum section of our website;
Customers who enter promotions / competitions conducted by ECORTECH
Customers who phone ECORTECH Customer Service or otherwise contact us.

DISCLOSURE OF INFORMATION

The information collected by ECORTECH may include: Details you provide us on our ECORTECH Website & details of website usage from visitors to our website.

ECORTECH shares the information collected from Customers and Visitors to our ECORTECH Website within the ECORTECH Group of companies. For the purposes of this Privacy Policy, Companies within the ECORTECH Group comply with this Privacy Policy. ECORTECH may also pass on certain information such as your contact and delivery details to companies that perform services on our behalf, such as delivery companies or to data entry service providers or to promotion, Competition or ECORTECH administration &/or account management providers, but ECORTECH will not authorise those companies to use your personal information for any other purpose other than the primary purpose of providing the required services.

ECORTECH may use your information to process your transaction; administer your account; conduct credit and other checks; for ECORTECH’s own internal purposes (such as risk management, staff training and billing); to help ECORTECH develop its website to be more specific to Customers’ needs and user friendly; to advise you about upcoming sales, specials, events, promotions and competitions; and for any other use which you authorise.

In addition, ECORTECH may also use your information to promote and market its products and services, or the products and services of others. However, ECORTECH will not do this by email or SMS (except as part of an email which facilitates, completes or confirms a transaction with you) unless we have your consent to do so. These emails and SMS will include an “unsubscribe” facility. Alternatively, if you no longer wish to receive emails or SMS, you can contact us by phoning Customer Service details of which are available on the Contact Us page of our website.

Additionally, ECORTECH’s online payment gateway providers, namely Stripe, PayPal, Openpay may collect, use and store your personal information and credit card details when you transact on ECORTECH’s online shopping service.

COOKIES

ECORTECH may use cookies to collect information from you. Cookies identify a particular computer to ECORTECH’S server. ECORTECH may use the information collected in this way to provide the user of that computer with a personalised experience of ECORTECH website. Your browser may allow you to disable cookies.